Shipping & Return Policy

Store Name: aizus.store

Shipping Policy

At aizus.store, we work hard to process and deliver your orders as quickly as possible.

• Order Processing: Orders are processed within 1–2 business days after confirmation.
• Delivery Time: Orders are generally delivered within 7 days from the date of dispatch, depending on your location and courier service.
• Shipping Updates: Once your order has been shipped, you may receive tracking information where available.
• Delivery Delays: Delivery times may occasionally be affected by weather, holidays, courier delays, or other circumstances beyond our control.

Return Policy

We offer a 5-day return policy.

• You may request a return within 5 days of receiving your order.
• Items must be unused, unworn, and in their original condition and packaging.
• The item must be returned with any original tags, accessories, or other included items.
• Returns may not be accepted if the product has been used, damaged, or altered after delivery.
• To request a return, please contact us within 5 days of receiving your order.

Please note that certain products may not be eligible for return due to their nature or applicable hygiene and safety requirements.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible. We may request photographs or other information to verify the issue and help arrange an appropriate resolution.

Return Shipping

Return shipping arrangements and any applicable return shipping costs will be communicated by our support team after reviewing your return request.

Contact Us

If you have any questions about shipping, returns, or your order, please contact us:

Email: aizusstore123@gmail.com

We are happy to assist you.